privacy policy
Wild Hope Therapy, LLC (“Company”, “we”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of WildHopeTherapy.com, including any content, functionality and services offered on or through WildHopeTherapy.com (the “Site”).
When accessing the Site, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Site and in email or other electronic messages between you and the Site.
Please read the Privacy Policy carefully before you start to use the Site. By using the Site, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Site.
INFORMATION WE COLLECT ABOUT YOU
When you access the Site, the Company will learn certain information about you during your visit.
Information You Provide To Us. The Site provides various places for users to provide information. We collect information that users provide by completing our contact form or registering for our client portal.
We use information you provide to us to deliver the requested service(s), to improve our overall performance, and to provide you with information about our services.
Information We Collect Through Automatic Data Collection Technology. As you navigate through our Site, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Site, and any communications between your computer and our Site. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Site and our service offerings.
USE OF COOKIES AND PIXELS
Similar to other commercial websites, our Site utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media site. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
THIRD PARTY CONTENT
Some content or [MSN1] applications on the Site are provided by third-parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. However, to the extent your personal information is protected by HIPAA, then any personal information provided to these third parties is covered by appropriate Business Associate Agreements.
To learn more about these third-party service providers and how they use any information they collect:
EMAIL INFORMATION
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and over the telephone.
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease your email address to third parties, and we will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?
We use personal information for purposes of presenting our Site and its contents to you, providing you with information, providing you with service offers, administering our business activities, and providing client service.
DISCLOSURE OF YOUR INFORMATION
Except as explained above in Third Party Content, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action. We may disclose information when necessary to protect the rights of the Company, including to enforce any agreements between you and the Company. We also may disclose information when legally compelled to do so (i.e., when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so).
HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send sensitive information to us by email. If you do, you do so at your own risk.
POLICY CHANGES
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email and/or through a notice on the Site home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, or for periodically visiting our Site and this privacy policy to check for any changes.
CHILDREN UNDER THE AGE OF 13
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13.
CONTACT US
Wild Hope Therapy, LLC welcomes your questions or comments regarding the Privacy Policy:
Wild Hope Therapy, LLC
2460 Fairmont Blvd., Suite 224
Cleveland, Ohio 44106
Email Address: hello@wildhopetherapy.com
Last updated: January 5, 2021